How To Run a 5 Whys (With Humans, Not Robots) →
Dec 5, 20125 Whys are really useful for sorting out an issue in the correct way, but it’s hard to run a good 5 Whys. Dan Milstein’s presentation is a great starting point.
5 Whys are really useful for sorting out an issue in the correct way, but it’s hard to run a good 5 Whys. Dan Milstein’s presentation is a great starting point.